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Despite the disadvantages of limited research resources and little influence over the global electronic market, Taiwan is able to build from scratch an IC manufacturing industry that is now the fourth in the world in terms of total revenue. The manufacturing performance of Taiwan’s IC industry significantly resides in low cost and quick delivery. This raises an important question: why Taiwan is able to achieve such manufacturing excellence in the IC industry. Proactive practices adopted by Taiwan’s IC manufacturing industry are considered as a competitive weapon. The purpose of this study is to identify the proactive practices in relation to manufacturing performance based on a multiple case study. Furthermore, government policy, vertical disintegration, industrial clusters, foreign provider supports and technology manpower are the industrial factors that enhance the manufacturing advantage. Finally, the industry weaknesses and future challenges of the IC manufacturing industry are presented.

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00242539610131599. When citing the article, please cite: Pao-Long Chang, Pao-Nuan Hsieh, (1996), “Customer involvement with services in public libraries”, Library Review, Vol. 45 Iss: 8, pp. 17 - 24.

Establishing a performance‐oriented evaluation in public sectors is the key to successful administrations. However, because of lacking relative comparable measuring standards, it is difficult to measure the relative performance of one unit while comparing to other units with regard to the multiple criteria decision making (MCDM) of performance evaluation. This paper aims to focus on the performance ranking of research and development (R&D) projects in Taiwan's public sectors.

The algorithm in this paper is based on the concept of fuzzy set theory and the hierarchical structure analysis. The analyzing method adopts the methods of standard normal distribution, linear transformation, and fuzzy MCDM, carrying on the analysis of multiple criteria of the performance evaluation.

This paper constructs linguistic values to the subjective judgments and analyzes the ranking results of the performance evaluation with respect to 45 R&D projects of one of Taiwan's electric power companies. Thus, the paper demonstrates a successful way of evaluating R&D projects in the public sector.

In this paper, a decision algorithm based on the fuzzy set theory is proposed to solve the performance evaluation of R&D projects in public sectors. In order to solve the difficulties of measuring one unit of the relative performance of quantitative criteria comparing to the other units, the method of standard normal distribution is adopted while measuring the quantitative criteria. The concept of linguistic values and fuzzy numbers are used in this paper since they could easily be used to describe the subjective measurement of the appropriateness of alternatives and the importance weightings of criteria.

Explains that public libraries with well‐established library systems have flourished in Taiwan during the past four decades owing to economic prosperity. Points out that despite this, less than one‐tenth of the population in the community served by these libraries have registered as library users. Suggests that this relatively low level of use by customers may be due to a lack of awareness of the services that the public library has to offer. Proposes an effective approach to designing marketing strategies to incorporate marketing channels, corresponding communications messages and service quality dimensions, in order to promote the use of library services, and thus change the use pattern of current customers. Uses involvement segmentation and a hierarchy‐of‐effects paradigm.

The purpose of this work is to elucidate how price, brand cues and customer value are related, and to explore the influence of price and brand cues through service quality and perceived risk on customer value, focusing specifically on Taiwan.

Samples were collected using a questionnaire which assessed the quality of our measurement efforts by investigating reliability and validity. We then compared our hypothesized model with a rival model based on the overall fit, parsimony, and percentage of model parameters that were statistically significant.

Service quality is found to be positively affected by brand cues, whereas perceived risks are negatively influenced by price cues. Exactly how customer value is affected by the service quality and perceived risk is considered. Brand cues notably indirectly affect customer value through service quality, whereas price cues notably indirectly affect customer value through perceived risk.

For future research, how other external cues may influence perception of quality and risk with extrinsic information should be discussed.

In practice, bank managers can hone the relevant cues and optimize investments to raise service quality or lower consumers' perceived risk.

This study provides a new perspective of the “structural” relationships among price and brand cues, service quality and perceived risk.

A survey was carried out to obtain some information about TQM implementation in Taiwan. Describes the main findings through the eight critical factors of TQM – role of top management and quality policy, role of quality department, training, employee relations, process management/operating procedures, quality data and reporting, product/service design, supplier quality management.

This study set to explore the career needs and proposes the concept of the gap between career development programs and career needs, and its subsequent effect on job satisfaction, turnover intention, in an effort to contribute to the field of career management, through the effective integration of career needs and career development programs. Questionnaires were completed by 367 R&D personnel from Hsinchu Science‐based Industrial Park (HSIP) in the north of Taiwan. The results reveal that R&D personnel have very diverse career needs at various stages of their career, and that depending on which stage of their career they have reached. The result show that the larger the gap, the higher the levels of both turnover intentions and job dissatisfaction. Managerial implications of these findings are also discussed.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

In order to flourish within today's tough business climate, organizations must explore any opportunity to secure a competitive advantage. For many, that means pumping top dollar into research and development (R&D) activities in the hope to discover the breakthroughs that will set them apart from their rivals.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Provides strategic insights and practical thinking that can have a broader social impact.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

Three young women who had been friends at university met up for a reunion lunch. All had been working for almost three years, one as journalist, one for a financial institution and the third for a London‐based Web‐site design company. After talk of old friends and new relationships, hairstyles, fashion and how good the cappuccino tasted, the conversation got down, as it does, to work. All three had decided that, after their huge experience (three years that is!) in the world of working for a living, they were all seeking “a change of direction”.